Welcome to the Support Center

Get started with HDIP using the documentation provided online. Further support is provided through the User Manual, as well as through our community forum and direct email-support.​​​

Screenshot Forum

User Support Forum

Get in touch via the forum (http://community.la-icpms.com). Please contact PMI-HDIP-Support@Teledyne.com to request access to the forum.

Go to the forum​​​​​​

Video Tutorials

Video tutorials are the ideal starting point for scientists who want to get started learning how to use HDIP and for scientists interested in purchasing HDIP. The support section of this site has been expanded with more Q&A and tutorials. If you can't find the answer on the support section, you can press CTRL+H in HDIP to open the manual. Find out more by clicking the button below!

Go to the tutorials​​​​


A set of frequently asked question by scientists unfamiliar to HDIP, and scientists starting with HDIP.

Go to the FAQ​​​​


A walkthrough of a simple LA-ICP-MS data reduction product is available.

Go to the walkthrough​

License Setup

This section will guide you through the process of activating your license.

Go to license setup​​ ​

​If you can't find the answer to a question you have, feel free to contact us directly at PMI-HDIP-Support@Teledyne.com​.

More Information​

If you can't find the answer to a question you have, feel free to contact us directly at PMI-HDIP-Support@Teledyne.com​.