Welcome to the Support Center

Get started with HDIP using the documentation provided online. Further support is provided through the User Manual, as well as through our community forum and direct email-support.

User Support Forum

Get in touch via the forum (http://community.la-icpms.com). Please contact PMI-HDIP-Support@Teledyne.com to request access to the forum.

Go to the forum

Video Tutorials

Video tutorials are the ideal starting point for scientists who want to get started learning how to use HDIP and for scientists interested in purchasing HDIP. The support section of this site has been expanded with more Q&A and tutorials. If you can't find the answer on the support section, you can press CTRL+H in HDIP to open the manual. Find out more by clicking the button below!

Go to the tutorials

FAQ

A set of frequently asked question by scientists unfamiliar to HDIP, and scientists starting with HDIP.

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Walkthrough

A walkthrough of a simple LA-ICP-MS data reduction product is available.

Go to the walkthrough

License Setup

This section will guide you through the process of activating your license.

Go to license setup

If you can't find the answer to a question you have, feel free to contact us directly at PMI-HDIP-Support@Teledyne.com.

More Information

If you can't find the answer to a question you have, feel free to contact us directly at PMI-HDIP-Support@Teledyne.com.

About Teledyne CETAC

Teledyne CETAC products and services are used in every industry where rapid and accurate determination of elemental trace levels are required. Major industrial segments benefiting from our product-based solutions include semiconductor manufacturing, environmental analysis, and petrochemical manufacturing.