CETAC Technologies Equipment Rental Program provides a temporary replacement system while the customer equipment is being repaired. This program covers all CETAC products with the exception of Laser Ablation Systems.
Terms and Conditions
Each product rented from CETAC Technologies shall be delivered to the customer in the manner in which CETAC Technologies wishes to have that product returned. All rental fees cover normal wear and tear of our rental equipment. All rental equipment should be properly maintained throughout the rental period, and must be cleaned, decontaminated, and returned to CETAC Technologies in the same condition in which it was received. At no time shall any repair of any rental equipment be attempted without the consent of CETAC Technologies. Any costs resulting from damage to the product, negligence on the part of the user, or any other situation not related to normal wear and tear of our rental equipment will automatically be charged to the customer in addition to the rental charges. CETAC Technologies must be notified within 24 hours from the time the equipment was received regarding any missing, defective or malfunctioning equipment, or if assistance is needed to set-up or operate equipment.
CETAC Technologies will pay ground shipping and handling charges to send equipment to the customer. Expedited shipping charges will apply for customers requiring overnight service. A return authorization number will be included with the repaired instrument. A 15% rental fee will be charged, (based on the rental rate of the equipment), for each additional day the product is held beyond the initial rental period.